Joni Low said she arrived 90 minutes before her scheduled flight to Saskatoon earlier this week, only to miss a few minutes due to a long delay at the passenger checkpoint. “I must have missed my flight at 9:05 a.m. “Probably for two minutes because of these unusually and unjustifiably long security lines,” Lowe told CBC News. “I arrived at the appointed time, but a security gate was completely closed.” She said the large line-up stretched along the entire length of the airport, and by the time she passed security, her flight had already taken off. “We have communication technologies where businesses can inform people in minutes, so there is no reason not to be notified, there is no reason for these unnecessary delays.”
Staff shortages contribute to delays
Mike McNaney, foreign affairs chief at Vancouver International Airport, said the continuing staff shortage at the Canadian Air Transport Security Authority (CATSA) was contributing to long queues and long delays in processing passengers through airport security.
CATSA is the federal crown company responsible for all passenger safety checks.
Passengers at Vancouver International Airport in March 2020. A continuing staff shortage at the company responsible for passenger safety control contributes to the long queues at the airport, said Mike McNaney, head of foreign affairs. (Ben Nelms / CBC)
“What we saw in the last 24 to 48 hours was delays we had never seen here and they were worse than anything we had ever experienced during the pandemic,” McNaney told CBC News.
He said the airport handles about 45,000 passengers a day and expects that number to increase with the busy upcoming summer travel season.
“We certainly have concerns about the summer program, when demand will increase even more and what we are looking for now from the CATSA management is its short-term plan to meet the challenges.”
In an email to the CBC, CATSA said it was advising passengers to arrive two hours earlier for domestic flights and three hours earlier for US and international flights.
“As air travel recovers, we are seeing simultaneous peaks that could cause passengers to flood more than one safety checkpoint at a time, making it more difficult to redistribute resources to deal with these volumes,” he said.
title: “Travelers Are Advised To Arrive At Vancouver Airport Hours Before The Flight As Security Checks Cause Delays Klmat” ShowToc: true date: “2022-10-30” author: “Irene Garcia”
Joni Low said she arrived 90 minutes before her scheduled flight to Saskatoon earlier this week, only to miss a few minutes due to a long delay at the passenger checkpoint. “I must have missed my flight at 9:05 a.m. “Probably for two minutes because of these unusually and unjustifiably long security lines,” Lowe told CBC News. “I arrived at the appointed time, but a security gate was completely closed.” She said the large line-up stretched along the entire length of the airport, and by the time she passed security, her flight had already taken off. “We have communication technologies where businesses can inform people in minutes, so there is no reason not to be notified, there is no reason for these unnecessary delays.”
Staff shortages contribute to delays
Mike McNaney, foreign affairs chief at Vancouver International Airport, said the continuing staff shortage at the Canadian Air Transport Security Authority (CATSA) was contributing to long queues and long delays in processing passengers through airport security.
CATSA is the federal crown company responsible for all passenger safety checks.
Passengers at Vancouver International Airport in March 2020. A continuing staff shortage at the company responsible for passenger safety control contributes to the long queues at the airport, said Mike McNaney, head of foreign affairs. (Ben Nelms / CBC)
“What we saw in the last 24 to 48 hours was delays we had never seen here and they were worse than anything we had ever experienced during the pandemic,” McNaney told CBC News.
He said the airport handles about 45,000 passengers a day and expects that number to increase with the busy upcoming summer travel season.
“We certainly have concerns about the summer program, when demand will increase even more and what we are looking for now from the CATSA management is its short-term plan to meet the challenges.”
In an email to the CBC, CATSA said it was advising passengers to arrive two hours earlier for domestic flights and three hours earlier for US and international flights.
“As air travel recovers, we are seeing simultaneous peaks that could cause passengers to flood more than one safety checkpoint at a time, making it more difficult to redistribute resources to deal with these volumes,” he said.
